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Why fly with Mango

Safety 1

Safety

At Mango, the safety of their clients always comes first – adding to why they’re the most-loved, affordable airline in South Africa.

Accreditation

Accreditations

They are one of the best on-time and low-cost airlines in South Africa with a range of destinations to fly to, making travel in South Africa an affordable option.

Innovative

Innovation

They have the widest range of payment options including cash, EFT and credit cards.

**TRAVEL ALERT: Mango flights are temporarily suspended. They are not operating as they are in business rescue. **

  • Mango Airlines SOC Ltd (Mango) welcomed the High Court judgement delivered on Tuesday 10 August 2021 to place the company under voluntary business rescue with effect from 28 July 2021. The Board of Mango, with the support of its shareholder South African Airways SOC Ltd, took a resolution to place the low-cost airline under business rescue due to financial and operational challenges.

  • The Business Rescue Practitioner (BRP) remains of the opinion that there is a reasonable prospect of rescuing the Company, or that the BR Proceedings would result in a better outcome for Creditors and the shareholder of the Company than would otherwise be achieved should the Company be placed in liquidation.

Mango is a subsidiary airline of South African Airways that has been in operation since October 2006 and is owned by the South African state. With a fleet of vibrant orange aircrafts, it is no doubt that Mango Airlines is one of the most innovative airlines in South Africa. Mango doesn’t just offer cheap flights, they provide top-line services such as on-board WiFi for business people who prefer working on the go, as well as a fine selection of in-flight programmes on Mango TV. Mango caters for a significant portion of the market by providing multiple payment options including: EFT, credit card, bank or cash deposit and store account cards (Edgars / Jet).

You should also fly Mango for the ability to purchase tickets at Shoprite / Checkers stores, making flying accessible to almost all South Africans.

Book Mango flights to Cape Town, Johannesburg, Zanzibar and other exciting places!

Mango Airlines baggage allowances couldn’t be easier to understand:

• 20kg allowance per adult passenger

• 10kg allowance for infants

• One piece of carry-on luggage is allowed per passenger and may not be larger than 56cm x 36cm x 23 cm or weigh more than 7kg.

Check in for your Mango flight at the airport at least an hour before departure, or you can use the online check-in service to reserve your seat before you fly. You can also use the Mobi check-in service which is available for all flights except those departing from: George, Bloemfontein and Zanzibar.

Self-service check-in kiosks are also available at most South African airports.

For Mango flights remember to check in with:

• Proof of identity (a valid passport, South African ID book or valid driver's license)

• The credit card you used to make your Mango booking

• Your Travelstart e-ticket

Children and infants must travel with their birth certificates as identification or South African ID book.

For safety reasons, passengers who require assistance, as well as those travelling with infants and children under 16 years, are not permitted to sit in emergency exit rows on Mango flights.

Boarding gates close 30mins prior to departure.

Cabin Classes

Mango airlines only offers economy class travel to its customers.

Details

There’s a small charge of R30.00 per kilogram, the maximum weight being 32kg.

Buy on Board

Mango Airlines is a low-cost carrier and operates as such. Smart and experienced cabin crew are on board to attend to your every need, however, all food, snacks and beverages are sold on a pay as you go basis and are not included in the flight ticket price. The aptly named Mango ‘Spaza’ offers travellers assorted sandwiches, coffee/tea, cool drinks, wine and beer. There is also the Mango Kiddies Box available on board all FlyMango flights – this lucky dip is especially useful to keep the kids entertained on those longer flights between Johannesburg and Cape Town.

In-Flight Entertainment

WiFi Access: Compatible with most WiFi enabled devices, Mango airlines WiFi service allows you to surf the web at 30 000 feet! Various pricing packages are available to suit your needs.

Reading Material: The Mango Juice in-flight magazine is Mango's monthly publication and is available free to all passengers. The magazine is packed full of useful resources and articles for travellers and showcases the latest going’s on in South Africa’s major hubs.

Mango TV: If you feel like zoning out on your flight, then sit back and relax to a mix of locally produced programmes. Mango TV provides a welcome escape on your journey.

Travelling with pets:

Mango Airlines transports domestic pets only - dogs, cats, and small domestic birds. Your pet will be checked as cargo and will fly in a pressurized compartment in the belly of the aircraft – don’t worry, this is a whole lot safer than it sounds!

Pets aren’t included in the checked baggage allowance.

Each passenger can travel with two animals.

Pet fees on Mango flights are only payable at the airport and that the number of pets allowed as cargo is subject to space availability.

Once you’ve booked your Mango flight with Travelstart, contact the Mango call centre on 086 1 1MANGO (62646) to book your pet.

Mango specifies the following when it comes to flying with pets in South Africa:

• No pet containers are permitted in the passenger cabin of the aircraft

• It’s the passenger’s responsibility to supply suitable pet containers that are placed in the cargo hold

• The pet and the container cannot exceed a weight of more than 32kgs

• Only 1 animal is permitted in each container

• The container must be leak proof and must meet all government requirements for safe and humane transport

• Soft sided containers are not allowed in the cargo hold of the aircraft

• Containers must be made of metal, polyethylene, or fibreglass

• Containers are subject to inspection and approval by Mango Airlines

• Pet containers must be accompanied by a guest with a booking at check in

• One guest may transport two pet containers in the cargo department

The white sands and turquoise seas of the Mother City are more accessible than ever with cheap Mango flights to Cape Town. Mango flights to Cape Town depart daily from Johannesburg (O.R. Tambo and Lanseria) as well as Durban’s King Shaka Airport. If you’re looking for flights from Bloemfontein to Cape Town on Mango, they depart every day except Saturday.

Fly Mango to Lanseria. Mango Airlines introduced flights from Lanseria to Cape Town in June 2011. With three daily flights from Lanseria to Cape Town, Fly Mango is fulfilling a much-needed demand for low cost flights to/from this private airport in Johannesburg’s northern suburbs.

Mango Destinations

• Johannesburg (OR Tambo)

• Johannesburg (Lanseria)

• Durban

• Cape Town

• Port Elizabeth

• Bloemfontein

• George

• Zanzibar

• Coming soon: Mauritius

Exclusive: Mango flights to Bloemfontein

Mango Airlines is currently the only low-cost carrier in South Africa offering flights to Bloemfontein (BFN) from Cape Town. Mango flights between Bloemfontein and Cape Town are available every day of the week except Saturday and the flight schedule is as follows:

• Cape Town – Bloemfontein departing CPT at 6:10am on JE 412 (Mon-Fri) • Bloemfontein – Cape Town departing BFN at 8:30am on JE 413 (Mon-Fri)

On Sundays, Mango flights to Bloemfontein from Cape Town depart at 7:00am and return at 9:25am Flying time between the two cities is approximately 1 hour 40 minutes.

Mango's Orange Fleet

Mango operates eco-friendly Boeing B737-800 planes on all routes. FlyMango aircrafts seat 186 passengers with three adjacent seats on either side of the centre aisle in each row.

Having recently welcomed its sixth new generation Boeing 737-800 to their fleet; Mango passengers can look forward to optimised flight schedules and increased frequencies on all the major routes.

Coronavirus Health Questionnaire

For travellers who are flying to Zanzibar, if you have been to China in the past 14 days, you will need to complete a questionnaire that Mango has put together. Fill in the form, print it and hand it in at a Mango check-in counter.

Mango
IATA code: JE
Hub airport: O.R. Tambo International
Loyalty program: Voyager
Inflight magazine: Mango Juice

The information on this page is correct as of date of publishing. While every effort is made to keep information as fresh as possible, Travelstart takes no responsibility for any of the information being out of date or incorrectly noted.

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